• We do not believe in a 'comfort zone' with our clients. We constantly strive to improve our service whether it is with tooling, the quality of products installed or the education of our employees.

• We believe in cultivating long-term relationships with our clients by effective communication. We never take advantage of a business relationship by billing without explanation or approval. We like to have quarterly meetings with our clients to report progress on projects.

• We believe that by handling the majority or all of a client's properties both parties are benefited. There is no doubt as to who will handle the problem or project.

• We believe that our best customers deserve priority over all others. We come to the rescue quickly and without hesitation in an urgent situation.